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YOUR PRIVACY MATTERS

Security & Privacy.

We take your privacy seriously. This notice explains how SOGUE handles personal information you share with us when you visit our website, request a design or quotation, or contact our team.

SECURITY & PRIVACY NOTICE

Clear information.
Responsible handling.

Please read the following information to understand how personal data may be collected, used, retained, and protected when you interact with SOGUE.

1. Collection and Processing of Personal Data

We may collect personal information that you choose to provide when you contact us, request a quotation or sample, submit a design, complete a form, or communicate with us by email or other available channels. This information may include your name, email address, contact details, country, order requirements, design files, and the content of your messages.

We use this information to respond to your requests and manage the related business communication. Please provide only information that is relevant to your inquiry or order.

2. Purposes of Use

Personal information is used for purposes connected with your request or our business relationship, including:

  • Answering questions and preparing quotations or sample arrangements.
  • Creating and revising design proofs according to your instructions.
  • Confirming order details and coordinating production, shipping, and after-sales support.
  • Maintaining relevant business records and improving our customer service.
  • Meeting applicable legal obligations or responding to lawful requests.

We do not use your information for unrelated purposes where consent or another lawful basis is required and has not been obtained.

3. Sharing of Information

We do not sell your personal information. We may share relevant information only where reasonably necessary to provide the service you request, operate our website or business, or comply with applicable law. This may include authorized service providers, production partners, shipping providers, professional advisers, or competent authorities when legally required.

Where service providers handle information on our behalf, we take reasonable steps to limit the information shared to what is needed for the relevant purpose.

4. Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, alteration, disclosure, or destruction. Access to information should be limited to people and service providers who need it for legitimate business purposes.

No method of internet transmission or electronic storage can be guaranteed to be completely secure. For this reason, while we work to protect your information, we cannot promise absolute security.

5. Data Retention

We retain personal information only for as long as reasonably necessary to respond to your inquiry, provide requested products or services, maintain relevant business records, resolve disputes, or meet applicable legal requirements. The retention period may vary depending on the nature of the information and the circumstances.

When information is no longer needed, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to applicable requirements.

6. Your Rights: Access, Correction, and Withdrawal

Depending on the laws that apply to you, you may have the right to request access to personal information we hold about you, ask us to correct inaccurate information, request deletion, or withdraw consent to future use where processing is based on consent.

To make a request, contact us using the details below. We may need to verify your identity and clarify the scope of your request before responding. Some information may need to be retained where required by law or for legitimate business purposes.

7. Cookies and Website Services

Our website or its service providers may use cookies or similar technologies that are necessary for website functionality, security, performance, or understanding how visitors use the site. The technologies in use may depend on the website features and services enabled at the time of your visit.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

8. Children's Privacy

Our website and services are intended for people making sportswear or business inquiries, rather than for children. We do not knowingly seek to collect personal information directly from children. If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate steps.

9. Updates to This Notice

We may update this Security & Privacy notice from time to time to reflect changes to our website, business practices, or applicable requirements. The updated version will be published on this page. Please review this page periodically for the latest information.

10. Contact Us

If you have questions about this notice or would like to make a request concerning your personal information, please contact us:

SOGUE LIMITED
Email: customizesportswearsale@gmail.com
Address: RM03, 24/F, Ho King Commercial Centre, 2–16 Fa Yuen Street, Mong Kok, Hong Kong

You can also visit our Contact Us page.

Please note: This page provides general information about our privacy practices. The exact rights available to you and any legal requirements may depend on your location and the circumstances. If you have a specific privacy request, please contact us directly.

QUESTIONS ABOUT YOUR INFORMATION?

We're here to help.

Contact our team if you need more information about privacy or your inquiry.

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